CASTANG GDPR Policy may 2018

Our policy explained

Castang Wines

Privacy Policy
The general data protection regulation (GDPR) is a new EU law that came into effect on 25 May 2018 to replace the current Data Protection Act.

Introduction

By using our website and/or giving your information to us you consent to the collection and use of your personal information in accordance with the terms set out in this Privacy Policy.
This Privacy Policy explains what information we collect about you and how we may use it. We also explain your rights and how you can contact us.

What information do we collect?

In order to provide you with the information, products and services that you request we may collect personal information about you from our website, telephone conversations, emails and written and oral communications.
We may, for example, keep a record of:

How will we use your information?
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current UK data protection legislation and this Privacy Policy. The information collected will be used primarily for :

We only collect information for specific purposes and to provide you with the services you have requested or through legal requirements. All data is kept securely and kept up to date where possible, if we no longer require certain data it is removed from our database.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

In order to provide information, products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These may include, for example, delivery and mailing organisations. Should this arise we will require the organisation concerned to protect any of your personal information that we supply to them to perform their role and to use it only for that purpose.
We may also transfer your personal information on the sale of all or part of our assets or shares to a third party. 

Your rights

You have the right to receive a copy of the personal information that we hold about you. Please contact us using any of the means below of communication

Updating and correcting your information
Please update your personal information promptly if it changes by contacting us (see the section “How to contact us” below). Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.
If you would prefer not to receive additional information or details of other similar products or services please contact us.
Please note that if you do opt out of receiving information we will be unable to keep you informed of announcements, news, new services and products or special offers that may interest you.

How to contact us

If you would like any further information on how we use and hold your data or have any comments about our privacy policy or any other aspect of our website or service, please contact us using the details shown below:
Castang Wines
Belhay Farm
Pelynt
Looe
Cornwall
PL13 2JX
Tel – 01503 220359
Fax – 01503 220650
sales@castang-wines.co.uk

Changes to our Privacy Policy
Any changes to our Privacy Policy will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We therefore recommend that you check this page periodically in order to review our current policies.

Further questions or making a complaint
If you have any queries or complaints about our collection, use or storage of your personal data, or if you wish to exercise any of your rights in relation to your personal data, please contact sales@castang-wines.co.uk. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal data.

CONTACT US
To open an account, request price lists, and place orders or if you wish to be deleted from our database, please contact us on 01503 220359. Alternatively, click the links below and we'll get back to you.

EMAIL US Private Customer

EMAIL US Business Customer

Link to the Castang Wines GDPR as a Word Document to keep and save. (right click Save Target As)

25 May 2018

'It is of far more importance to select your wine merchant than to select your wine, for a merchant with a reputation to lose will never give you bad advice'